Walmart's implementation of RFID, a type of technology that allows it to improve inventory tracking, is an example of a(n) ______ change because Walmart already had a very effective technology tracking system in place before it implemented RFID.
A. reactive
B. incremental
C. cultural
D. responsive
E. proactive
E. proactive
Proactive change or planned change involves making carefully thought-out changes in anticipation of possible or expected problems or opportunities, as in Walmart's use of RFID. Walmart's existing inventory tracking system was already effective; by improving the system, Walmart engaged in proactive change.
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