To show good customer relations,
A. Never say anything about customers they might hear or learn
B. Give them your full attention, immediately acknowledge them, and use good manners
C. Both answers are correct.
Answer: C
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Adler believed that inferiority feelings are a constant motivating force in all behavior
Indicate whether the statement is true or false.
Mental categories used to class together objects, relations, events, abstractions or qualities that have common properties are called
a. mental problems. c. thoughts. b. concepts. d. daydreams.
Hobbes believed in which of the following??
a. ?That humans were innately benevolent b. ?That democracy was dangerous c. ?That government should be subservient to the church d. ?That human rationality allows humans to inhibit their animalistic impulses
How do men and women differ in coping with depression?
a) Men are reactive and women are proactive. b) Men have an action-oriented style, while women have a cognitive style. c) Men repress depression, while women openly discuss depression. d) Women's coping styles are better adapted to deal with depression than men's.