A few years ago a foodborne illness outbreak was reported by a national restaurant chain. After dozens of people were infected, authorities determined that employees of the restaurant had used the same knife to cut raw
meat products as they did for produce items such as lettuce. Which of the following terms most likely describes the employees' neglect that led to the patrons of the restaurant becoming ill?
a. Contamination
b. Cross-contamination
c. Hazard Analysis Critical Control Points
d. Inappropriate monitoring of food temperatures
e. Improper cooking procedures
ANS: B
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