Total Quality Management concepts include all of the following except:

A. Quality as the primary goal
B. Use of teams
C. Clients as patients
D. Quality assurance


C

Social Work & Human Services

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Asking clients to talk about their hesitancy to share information is not helpful since it forces them to talk before they are willing to do so

a. True b. False Indicate whether the statement is true or false

Social Work & Human Services

Social change is driven by conflict.

a. true b. false

Social Work & Human Services

Permanency planning:

a. stresses foster care as a temporary service b. was developed through the Adoption Assistance and Child Welfare Act c. expands the use of foster care d. dates back to the turn of the century created by child welfare advocates e. stresses CPS workers maintaining seniority in protective service work

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Self-disclosure is most appropriate during the group’s initial sessions

Indicate whether the statement is true or false.

Social Work & Human Services