Listening improves employees and organizations in these ways:

A. Tend to yield higher performance
B. Improves relationships
C. Makes change easier
D. Linked with customer service improvement
E. All the above


E

Communication & Mass Media

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We use iconic gestures to ______ speech.

a. visualize b. synchronize c. replace d. mark

Communication & Mass Media

Speaking more loudly when talking to an individual whose root language is different from one’s own is called ______.

A. over-accommodation B. convergence C. ethnocentrism D. reframing

Communication & Mass Media

The Civil Rights Act of 1991 provides monetary damages in cases of intentional employment discrimination

Indicate whether this statement is true or false.

Communication & Mass Media

Identify one of the institutions that developed in the 1980s and 90s which contributed to the growing profitability of independent film, but which also threatened to water down the movement's ability to take risks

What will be an ideal response?

Communication & Mass Media