Which strategy is most likely to encourage a child to express his feelings about the hospital experience?
a. Avoiding periods of silence
b. Asking direct questions
c. Sharing personal experiences
d. Using open-ended questions
D
Feedback
A Periods of silence can serve to facilitate communication.
B Direct questions can threaten and block communication.
C Talking about yourself shifts the focus of the conversation away from the child.
D Open-ended questions encourage conversation.
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When teaching a client who speaks English as a second language, the appropriate nursing action is to:
1. Have a family member translate the information. 2. Find another nurse who speaks a little of the client's language. 3. Contact the facility's designated translator. 4. Use pictures and gestures to teach the client.
There are a number of characteristics that will help a new nurse find success in a mentoring relationship. Which of the following actions represent one of these positive characteristics?
a. The new nurse asks clear, thoughtful questions and seeks clarifications. b. The new nurse is patient and waits for the mentor to approach with learning op-portunities. c. The new nurse is directive rather than open to dialogue. d. The new nurse stays busy, and the mentor seeks the opportunities.
The group leader states, "Today we discussed some of the issues about taking medications, and each one of you developed a goal in relation to some of the problems you were experiencing
I think it was helpful that some of you were able to share your experiences with other group members." The leader is using the technique of a. harmonizing. b. summarizing. c. encouraging. d. compromising.
Point-of-care systems are currently being used in health care facilities. Which is an advantage of the point-of-care systems to the patients? Select all that apply
a. Immediate access to decision support systems b. Rapid accurate charging of services to patients c. Faster discharge d. Documentation at the bedside e. Documentation at the time of care