During which stage of the service innovation and development process are demand analysis, revenue projections, cost analyses and operational feasibility assessed?
A. Market testing
B. Service development and evaluation
C. Business analysis
D. Commercialization
E. Post introduction evaluation
Answer: C
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One way to report revenue earned by a company is to present it by the different segments of business
Indicate whether the statement is true or false
A company's realized strategy evolves from one version to the next due to
A. pressures from shareholders to boost profit margins and pay higher dividends. B. the importance of keeping the company's business model fresh and up-to-date. C. the proactive efforts of company managers to improve the current strategy, a need to respond to changing customer requirements and expectations, and a need to react to fresh strategic maneuvers on the part of rival firms. D. changing management direction because of understanding several appealing strategy alternatives. E. ongoing turnover in the managerial and executive ranks (new managers often decide to shift to a different strategy).
Answer the following statement(s) true (T) or false (F)
1. All else being equal, we pay attention to cues that are novel, unusual, brighter, more dynamic or noisier than others. 2. Effort and ability are used in internal attributions, while task difficulty and luck are used in external attributions. 3. The tendency to accept credit for success and reject blame for failure is called primacy and recency. 4. The tendency to rely more on external attributions when explaining our own actions is called fundamental attribution error. 5. The shortcuts we use to be efficient but create distortions are perceptual biases.
A gratuitous agent is not subject to the same duty of loyalty that is imposed upon a paid agent
a. True b. False Indicate whether the statement is true or false