William is the marketing manager for a newly launched sedan of Power Motors Ltd. However, the car had technical problems in its ignition system. The company decided to recall all sedans from the market. William convinced the management to work on this issue based on customer feedback and convinced them to relaunch the vehicle. Which of the following guidelines for effective human relations has William followed in this scenario?
A. Being genuinely interested in other people
B. Being optimistic
C. Being self-centered
D. Thinking before acting
Answer: B
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