The first leader of the American Federation of Labor, formed in 1886, was:
a. George Meany
b. Henry Fonda
c. Jimmy Hoffa
d. Samuel Gompers
e. Douglas Fraser
d. Samuel Gompers
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Explain how the gap between service quality standards and customer expectations can occur. How can it be avoided?
What will be an ideal response?
Which of the following statements is CORRECT?
A. Retained earnings, as reported on the balance sheet, represent the amount of cash a company has available to pay out as dividends to shareholders. B. 70% of the interest received by corporations is excluded from taxable income. C. 70% of the dividends received by corporations is excluded from taxable income. D. Because taxes on long-term capital gains are not paid until the gain is realized, investors must pay the top individual tax rate on that gain. E. The corporate tax system favors equity financing, as dividends paid are deductible from corporate taxes.
Gene sells a trail bike to Hollis without disclosing that the odome¬ter, which reads 10,000 miles, was disconnected 90,000 miles ago. Gene is most likely liable for
a. unconscionability. b. fraud. c. mistake. d. nothing.
Which of the following is not one of the three defining characteristics of a portal?
A) commerce B) content C) auctions D) navigation of the Web