Organizational citizenship behavior refers to
A) how well an employee performs the assigned duties for his or her position in the organization.
B) the degree to which a corporation contributes the nation's economic health.
C) the degree to which an employee contributes beyond what is expected.
D) actions that interfere with one's own (and sometimes others') productivity.
Answer: C
Rationale: Organizational citizenship behavior (OCB) is the degree to which an employee contributes beyond what is expected (e.g., exceptional teamwork, leadership).
You might also like to view...
The notion that grieving can actually increase distress fits well with the grief work as _______________ hypothesis
Fill in the blank(s) with correct word
Asking a child, "Can you remember what the man with the beard did?" when the child never brought up a bearded man is an example of
A. a leading question. B. a suggestive question. C. repetitious questioning. D. a speculative question.
Prosecutors are legally required to disclose exculpatory information by compiling a _________ list.
Fill in the blank(s) with the appropriate word(s).
In Collins and Quillian's model, level 1 concepts are associated with
a. the most specific attributes. b. concept attributions. c. natural exemplars. d. the most general attributes. e. formal definitions in terms of specific units.