Answer the following statements true (T) or false (F)
1. Most of the psychological contract is implicit.
2. People with a low tolerance for turbulence and ambiguity are most comfortable in a stable environment.
3. The tendency to rely on competencies and strategies that have worked in the past is referred to as a competency trap.
4. When change leaders talk about significant change, they usually thoroughly focus on the cost/benefit analysis of both changing and keeping with the status quo.
1. True
2. True
3. True
4. False
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Communication is usually a ________________ event.
a. single-channel b. dual-channel c. multi-channel d. channel-less
What are the different ways of finding sales prospects?
What will be an ideal response?
Which of the following is an example of horizontal channel conflict?
A) managers of two separate Holiday Inns disagreeing over what constitutes poor service B) United Airlines competing with Northwest Airlines for customers C) disgruntled factory workers complaining about a small pay raise D) the BMW dealership in Fort Wayne complaining that the BMW dealership in Indianapolis is situated too close E) A and D
A labor-intensive technology is one in which people must do most of the work.
Answer the following statement true (T) or false (F)