Figure 2-1In Figure 2-1 above, E represents the ________ operating at the lowest strategic level.
A. executives
B. corporate level
C. board of directors
D. strategic business unit level
E. departments
Answer: E
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If you display a confident, possibly arrogant demeanor, you are most likely exhibiting a(n) ________ style.
A. expressive B. rational C. decisive D. inquisitive
Answer the following statement(s) true (T) or false (F)
1. It was the Landrum-Griffin Act that made closed shops illegal. 2. Unions in the public sector are, essentially, unregulated because there is very little, if any, legislation that deals with public sector unions. 3. At least 40 percent of the employees must sign authorization cards according to the NLRB. 4. The union organizing drive officially begins when employees sign the authorization cards. 5. Just as unions can be certified to be the representative of the employees, they can be decertified as their representative.
Effective goal-setting skills, the development of a strong working alliance, a solution-focused approach, managing process and accountability, and obtaining outcomes that are valued and meaningful are
a. five key skills that goal-focused coaches need b. components of transformational leadership c. components of transactional leadership d. both “c” and “d”
The transmission of information from one party to the next is known as?
a. Communication b. Distortion c. Semantics d. Decoding