All of the following may influence demand and should be considered when developing a forecast EXCEPT
A. New competition
B. Supplier quality
C. Ergonomic conditions
D. Emerging markets
Answer: C
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Karl-Mart, a chain of American department stores, spreads its promotional budget evenly over the year
The firm ensures that its target customers receive advertising messages throughout the year with the aims of building and maintaining its target customer awareness and comprehension. Karl-Mart uses which of the following strategies? A) a concentrated frequency strategy B) a distributed frequency strategy C) a gross frequency strategy D) an umbrella strategy E) a heavy-up scheduling strategy
Contract damages that put the injured party in as good a position as if the other party had performed are:
a. compensatory damages. b. incidental damages. c. consequential damages. d. liquidated damages.
Of the following elements, which one is NOT required to create an enforceable trust?
a. Consideration. b. Legal capacity. c. Specific property. d. A beneficiary.
David and Fred are customer care employees at JPN Care. In between calls, David and Fred spend time on Facebook and YouTube. The relaxed guidelines at JPN allow them to do that. However, sometimes, they knowingly avoid answering calls or keep customers on hold, while they check their social networking accounts. Such behavior
A. typically exemplifies the agency problem of adverse selection. B. can be stopped by implementing performance incentives and strict control mechanisms. C. demonstrates the dangers of information asymmetry. D. is neither unlawful nor unethical; hence, David and Fred cannot be reprimanded.