A focal point within a firm for customer service is referred as the ____________.
What will be an ideal response?
Customer service department
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What refers to devices that connect directly to other devices?
A. Internet of things B. Predictive analytics C. Flat world D. Machine to machine
An example of a central tendency error is to avoid rating an employee's performance as "substandard" when, in fact, the performance is substandard
Indicate whether the statement is true or false.c
To create a professional image when presenting, you should
A) wear shoes that are a lighter color than your clothing, if in season. B) wear clothing that matches the style and formality of your audience. C) dress two levels up from your audience D) dress slightly better than the audience. E) wear clothing that is a darker color than your shoes.
If a firm purchases $1,000 of inventory on credit, this should have the following change on the balance sheet:
A) a $1,000 decrease in inventory and a $1,000 increase in retained earnings. B) a $1,000 increase in inventory and a $1,000 decrease in cash. C) a $1,000 increase in inventory and a $1,000 increase in accounts payable. D) a $1,000 increase in inventory and a $1,000 increase in equity.