Which of these terms refers to the ability to hear and understand what the customer is saying in a way that demonstrates your understanding to the customer?

A) Active listening B) Artful listening C) Active hearing D) Passive listening


A

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A compliance safety and health officer (CSHO) is a(n) _____.

a. legal advisor b. OSHA representative c. insurance agent d. accident specialist

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Of the following biotechnology marketing and sales jobs, which is responsible for creating a plan to get information out to potential buyers?

a. sales representative c. marketing specialist b. market research analyst d. customer service representative

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When a 4-stroke cycle engine rotates at 2000 rpm, how many power strokes occur in any one of its cylinders per second?

A. 500 B. 100 C. 17 D. 8

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Initially, turfgrass plants should be spaced at:

A. 36-40 plants per square inch. B. 12-14 plants per square inch. C. 5-7 plants per square inch. D. 20-25 plants per square inch.

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