A successful CRM system will collect information to help a company assess its customers' needs
Indicate whether the statement is true or false
TRUE
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When purchasing a tablet device, factors a consumer considers prior to purchase are called ________, which represent both the objective attributes of a brand and the subjective ones used to compare different products and brands.
A. buying-decision choices B. informational alternatives C. consumer attributes D. evaluative criteria E. points of difference
Outsourcing production or operating activities will help in improving the cash flow by reducing investment in physical assets
Indicate whether the statement is true or false
Agnessa let the management of Acme Global know that she will retire next year. Agnessa’s job requires specialized skills. Rather than advertise the job, management has the human resource management department look through its files for people in the organization who have the needed skills. This recruitment method is known as ______.
A. open recruitment B. employee referrals C. closed recruitment D. targeted recruitment
What are some ways to minimize and solve group problems?