A group member who is committed to do his or her best still ethically has the right to withhold talents and expertise from the group
A. True
B. False
ANS: b
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Which of the following statements describes listening?
A. Listening is a physical process. B. Listening takes little effort. C. Listening is a mental process and requires hard work on the part of the listener. D. Listening and hearing are the same process.
Martha is from the US and Zheng is from China. Due to lack of understanding, most likely because of the language barrier, they end up arguing only to realize at a later stage that they share the same opinions
Which type of conflict is this? a) Pseud b) Simple c) Process d) Ego
Every time Alex discusses the project with Walter, he talks about how several attempts have been made to begin it within the last five years and that they all failed. Which ineffective self-disclosure technique is Alex demonstrating?
a. disclosing on your feelings, not just the facts b. being descriptive, not judgmental c. focusing on the past, not the present d. adapting to the person and context e. being sensitive to the others' reactions
You should put your own thoughts aside during the preinteraction phase of listening
Indicate whether the statement is true or false