Crises are time limited, usually persisting a maximum of:

A. six to eight weeks
B. six to eight months.
C. six to eight hours.
D. one to four years.


Ans: A. six to eight weeks

Communication & Mass Media

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The maintenance function of organizations preserves the stability of existing systems

Indicate whether the statement is true or false.

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A group leader is most effective when he or she is emotionally involved with the topic

Indicate whether the statement is true or false

Communication & Mass Media

“I wanted it to work out with Hannah, but her alexithymia got in the way,” says Jin. Based on Jin’s description, you would expect Hannah to ______.

a. experience high degrees of shame associated with her anger b. be unable to communicate her emotional states c. easily infect others with her negative emotions d. use pieces of information to discredit Soo-Jin

Communication & Mass Media

Advertising agencies and mass media can be held responsible for false advertisement.

Answer the following statement true (T) or false (F)

Communication & Mass Media