Which of the following is not TRUE about situations with in- and out-groups?
a. They create status differences between members.
b. They create conflict.
c. The in- and out-groups will not have group cohesiveness.
d. They encourage and facilitate movement from the out-group to the in-group.
d. They encourage and facilitate movement from the out-group to the in-group.
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Which of the following is not part of the information provided by HR management to support management decisions?
a. generating a variety of HR forms and documents b. preparing management reports c. preparing governmental reports d. all of these are part of the information provided by HR management
Tact is particularly crucial in using the ________ technique for handling objections to avoid offending the prospect.
A. pre-emptive B. pass over C. rephrasing D. direct denial E. indirect denial
Gigi, the general manager of Orchard Wealth Bank, is confident that her loan officers share the same values and mission of the company. She empowers her employees to make their own decisions on loan applications because she has provided extensive training. She also has a weekly “morning meeting” to share important information about the company to help facilitate their decision-making processes. Gigi is practicing
a. High-involvement management b. Positive organizational behavior c. Ethical organizational behavior d. Super leadership
The minimum amount of time a dependent activity must be delayed to begin or end is referred to as
A. Laddering. B. Cushion. C. Buffer. D. Hammock. E. Lag.