An experienced ICU manager is orienting a medical-surgical nurse manager to the organization. Throughout the day the ICU manager has a note pad and pen in her pocket and makes notes

The new manager inquires as to why the ICU manager is taking so many notes. An appropriate rationale would be that taking notes: 1. Saves time in the long term.
2. Allows the manager to address issues immediately so they do not escalate.
3. Is the management style of the person.
4. Is useful to address issues during shift report.


2
Explanation: 1. Taking notes allows quick recall and reminds the manager to address issues in a timely
manner so they are not forgotten and addressed quickly. If not addressed quickly, staff may
become lax and the behavior or issue may become status quo. The manager would not provide
information at shift report unless it was urgent or related to client care.

Nursing

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