Explain the roles of courtesy, etiquette, and manners in the workplace
What will be an ideal response?
Answer: Courtesy is polite behavior, gestures, and remarks. Etiquette is acceptable standards of behavior in a polite society. Manners are standards of behavior based on thoughtfulness and consideration of other people. All three are important for maintaining effective relationships at work and providing good customer service.
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A hobby is an example of which form of stress management?
a. Distraction b. Guided imagery c. Biofeedback d. Water therapy
Party walls:
A. are rarely breached. B. seldom function as fire walls. C. are almost always load-bearing. D. cannot extend through a building.
A patient has suffered a superficial burn to the chest, arms, and face after pouring gasoline on a smoldering campfire and accidently inhaling the plume of smoke and fire that erupted suddenly. He is now coughing. Which statement indicates that the EMT is properly caring for him?
A) "We are going to put ice packs to your chest to cool the burn." B) "I am going to apply a special antibiotic lotion to the burned areas to prevent scarring." C) "Throughout transport, I am going to listen to your lungs quite frequently." D) "I need to clean the dirt from the burned area to prevent an infection."
The use of charts, graphs, and tables to summarize data is called _________________________
Fill in the blank(s) with correct word