What type of software links information between selling and buying firms?
A) CRM (customer relationship management)
B) PRM (partner relationship management)
C) TQM (total quality management)
D) database management
E) account management
B
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One objective of data mining is _____, the finding of groups of related facts not previously known.
Fill in the blank(s) with the appropriate word(s).
The quality of the guest-service experience is defined as ______.
a. the difference between what the guest expected and what the guest actually got b. inversely proportional to the cost c. an objectively determined value that can be calculated by the formula Qe = Qed – Qee d. The absolute value as defined by the formula. Qed + Qee/Qe
Burke Inc's accounts receivable balance increased during the year from $300,000 to $360,000. Based on this information, which of the following statements is true?
A) Cash received from customers was greater than sales revenue recorded during the year. B) Cash received from customers was less than sales revenue recorded during the year. C) Cash received from customers was exactly equal to sales revenue recorded during the year. D) Cash received from customers was higher than cash paid to suppliers during the year.
Which of the following is the best career objective for a résumé?
A) An entry-level position in the marketing area with a possibility of promotion B) A challenging job at an organization that raises the bar in data security C) Serving as a team player in a company where independent thinking is a top priority D) An accounting position in which 10 years' experience and a license as a CPA will allow me to assist your company with payroll, employee benefits, and governmental tax and records reporting