Jason is in charge of production at Pulleys Galore Inc. His job responsibilities include eliminating defects in the equipment parts the factory produces. However, he has advised his crew to alert him only when defects exceed 200 per million, which he considers a serious deviation from standards. In this case, Jason is using
A. clan control.
B. behavioral standards.
C. the principle of deviation.
D. a management audit.
E. the principle of exception.
Answer: E
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