A marketing manager communicating with customers about a new product line is an example of which type of workplace communication?

A. upward
B. downward
C. horizontal
D. outward


Answer: D

Communication & Mass Media

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Systems theorists advance a principle of optimization or looking for minimum output in return for minimum input

Indicate whether this statement is true or false.

Communication & Mass Media

Ekman and Friesen suggest that there are six primary emotions that are universally exhibited by the face. Name these six emotions

What will be an ideal response

Communication & Mass Media

Norm Chomsky claims that human languages share a universal grammar. Which of the following characterizes the universal grammar?

A. It is innate in the human species and culturally variant. B. It is innate in the human species and culturally invariant. C. Speakers can only generate sentences they have heard before. D. Speakers of any language can create a finite number of sentences.

Communication & Mass Media

Which of the following is true of your speaking notes?

a. They should include your purpose statement, but not your central idea. b. They should not be written in standard outline format. c. They should include your full introduction and conclusion. d. They should include delivery cues.

Communication & Mass Media