Explain why a customer's level of satisfaction with a product may change from the initial level of satisfaction
What will be an ideal response?
Answers will vary. A customer may find that a low price caused him to overlook product costs, such as usage costs or maintenance. The level of satisfaction may change if the product rapidly loses its usefulness.
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When defining the interests, remember that interests, in similarity to goals, may be substantive, ________-based, or relationship-based.
Fill in the blank(s) with the appropriate word(s).
On January 1, Year 2, the Accounts Receivable balance was $24,200 and the balance in the Allowance for Doubtful Accounts was $2500. On January 15, Year 2, an $710 uncollectible account was written-off. The net realizable value of accounts receivable immediately after the write-off is:
A. $23,490. B. $20,990. C. $22,410. D. $21,700.
When you say words in a ______ during a speech, it means you are not happy.
a. monotone b. high tone c. low tone d. upbeat tone
Which of the following statements is NOT TRUE regarding the buyer's right to cover?
a. The buyer must cover. b. The measure of damages in a cover is the difference between the cover price and the contract price. c. Cover must be done by reasonably obtaining substitute goods. d. Consequential damages can be recovered in addition to the cover damages.