Your professor awards five bonus points for coming to class on time. This is an example of __________.
a. punishment
b. positive reinforcement
c. negative reinforcement
d. extinction
b. positive reinforcement
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The management of D&D Group wants to begin electronically monitoring the computer work of the employees who process claims filed by customers. Eden, the company's human resource executive, expects that employees will resist the monitoring, because they will feel robbed of their human dignity. How could the human resource department best address this concern?
A. by telling employees the company has reason to believe something is wrong with their performance B. by keeping quiet the real purpose of the monitoring C. by making the data available on the company's intranet, so employees can compare their daily results with what others accomplished D. by sending the data to employee assistance programs to help with their mental health problems E. by applying the data to employee development programs that can help employees advance in their careers
Discuss the social, ethical, and environmental issues that affect suppliers. Provide three examples of suppliers that are currently raising concerns for their lead firms.
What will be an ideal response?
When an organization sets a number of prices for selected groups of merchandise, this is commonly referred to as
A. reference pricing. B. price lining. C. customary pricing. D. odd-number pricing. E. ethical pricing.
?The individual processes that give meaning to the stimuli confronting consumers are
A. a motivation. B. a perception. C. an attitude. D. a cognition.