_____ refers to matching certain behaviors of the other person
a. Empathic listening b. Rapport
c. Synergy d. Mirroring
d
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During which step of the personal selling process is it MOST important for a salesperson to build rapport with a potential customer?
A) preapproach B) prospecting C) follow-up D) sales presentation E) qualifying
Felix is excited to go on his first business trip to India. He has a goal to find a supplier of fabric for his blossoming design studio. While visiting the many textile mills, he becomes disenchanted by the vast differences that he sees between western culture and India. He decides that he does not want to bring fabric to his studio from a place that he feels is not as advanced as his country. Felix leaves India without accomplishing his goal. What concept below does Felix exemplify?
a. Euphemism b. Narcissism c. Ethnocentrism d. Egomaniacally
In order to estimate the average electric usage per month, a sample of 64houses was selected and the electric usage was determined. Assume a population standard deviation of 320 kilowatt-hours. At 95% confidence, the size of the margin of error is
A. 1.96. B. 40.00. C. 78.40. D. 65.80.
In order to fertilize his vegetable farm, John, a farmer, needs to choose from two fertilizers: Nitro Plus and Phosphate Max. Each bag of Nitro Plus costs $7 and contains 8 pounds of nitrogen and 6 pounds of phosphate. Each bag of Phosphate Max costs $9 and contains 4 pounds of nitrogen and 8 pounds of phosphate. John’s vegetable farm requires at least 32 pounds of nitrogen and 48 pounds of phosphate. (Assume fractions of a bag are allowed). At the optimal solution, what is the amount of phosphate from the Nitro Plus brand?
a. 9.60 b. 12.35 c. 17.65 d. 11.55