All of the following are characteristics of Emotional Intelligence EXCEPT
A) self-awareness.
B) self-management.
C) social awareness.
D) capacity to please others.
E) relationship management.
D
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In the sales department at XYZ Corporation, all information must go through the sales manager. Salespeople do not communicate with one another. Which communication network does the sales department illustrate?
A) triangle B) circle C) wheel D) chain
You send an email to a friend. According to the SMCR model, what role does your computer fulfill?
a) Sender b) Encoder c) Decoder d) Receiver
Robin and Lisa are asked to give a presentation. During the presentation, both Robin and Lisa shared the same points. The only difference was that Robin was more humorous, lively, and bold
Which component of credibility helped him to be perceived as better? a) Dynamis b) Competence c) Trustworthiness d) Critical thinking
Informative speeches about processes are usually arranged in ________ order.
A. chronological or topical B. spatial or chronological C. causal or spatial D. topical or spatial E. causal or topical