A nurse-manager is engaged in a negotiation with staff representatives when the discussion becomes controlled by a particularly aggressive member. Which action will the nurse-manager take to assure that the process is successful?
A) Asks that the aggressive individual recognize the rights of all the other members
B) States, "I need to have time to think over all that we have discussed."
C) Halts any discussion until new representatives can be appointed
D) Shares with the members that aggressiveness negatively impacts the negotiations
Answer: B) States, "I need to have time to think over all that we have discussed."
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