Which title is not language sensitive?

a. police officer
b. mail man
c. congresswoman
d. chairman


a. police officer

Communication & Mass Media

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Andrea has drafted a list of all the points that may be used in her informative speech on pediatric cancer. What type of outline has she created?

A. preliminary outline B. presentational outline C. full-sentence outline D. key idea outline

Communication & Mass Media

By knowing what management values and what behaviors it rewards and ignores, public relations specialists can often predict, anticipate, and even prevent an organizational crisis

Indicate whether this statement is true or false.

Communication & Mass Media

In an encounter, which of the following issues are being negotiated?

a. Gender, status, power, and politeness b. Gender and status only c. Power and politeness only d. Gender and politeness only

Communication & Mass Media

Special occasion speaking is considered to be

a. "one size fits all" public speaking. b. the most creative type of public speaking. c. mostly impromptu in nature. d. unaffected by the audience or the occasion.

Communication & Mass Media