The behaviors of helpers as they attend to both the verbal and nonverbal communication of the client is called

a. active listening
b. effective communication
c. the expression of feelings
d. "hearing" cues


a

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Political ideology refers to people’s status or ranking in society with respect to such standards as relative wealth,

power, prestige, educational level, or family background

a. True b. False

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When employing a framework for assessing a community, the authors recommend that

the framework should be used A. as an interactive guide. B. as a rigid static formula. C. with multiple frameworks. D. with supportive census data.

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The resources that families usually most need are:

A. Financial B. Counseling C. Concrete D. Abstract

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The _______________ was established in 1886 and advocated for 8-

hour work days, higher wages, and for a seat for labor in the President's cabinet. A. Economic development administration B. American Federation of Labor C. Department of Labor D. Works Progress Administration

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