Supervisors are keeping effective records about employee performance if they
a. Keep a paper file of documents
b. Keep an electronic file
c. Use a performance log
d. All of the above
d
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Listening to provide emotional support is referred to as
a. appreciative listening. b. empathic listening. c. comprehensive listening. d. critical/deliberative listening.
Internal fit, when concerning product design, involves?
a. Condition of the market b. Desires of customers c. Operational capabilities/policies of the firm d. Pricing strategies
Recognizing, admitting, and learning from mistakes are characteristics of a leader with
A. high emotional intelligence. B. high empathy. C. low intuition. D. high affiliation orientation. E. low task orientation.
Margie's stress was present but not problematic for a few weeks. But it has become ____________ now that she is sensing her feelings of security and adequacy.
A. distress B. functional stress C. eustress D. fight-or-flight stress