A few research studies about biases and evaluation of customer service concluded that
A) customers tend to be biased in their evaluation of services provided.
B) most customers can control their biases.
C) customers prefer to be served by workers from a different demographic group.
D) services provided by women and nonwhite employees received the highest evaluations.
A
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What will be an ideal response?
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a. Honesty b. Responsibility c. Competitiveness d. Citizenship
Order quantity decisions are typically made in isolation from considerations of transportation, packaging, and material handling
Indicate whether the statement is true or false.
Ludwig receives from Milo a marimba stolen from Nadine. To be criminally liable, Ludwig must know
A. Milo. B. Nadine. C. the marimba is stolen. D. what a marimba is.