An employer's discrimination against job applicants or employees on certain grounds may violate federal law.
Answer the following statement true (T) or false (F)
True
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Which of the following best suggests how to handle customer complaints?
a. Concentrate on the factual content of the complaint, rather than on the feelings of the complainer. b. Operate on the assumption that the customer is never wrong. c. Pass the customer from department to department until the customer gives up. d. Offer explanations and alternatives when the complaint cannot be resolved as requested. e. Let the customer see how angry you are, but finally give the customer what he or she wants.
An exception report is a ______ of the MRP process.
a. primary output b. secondary output c. primary input d. secondary input
When acquiring a brand, companies will take into consideration many different factors including _____________________ which involves consolidation of supplier networks, production facilities, and distribution channels.
a. Rebranding b. Scale economies c. Overlapping brands d. Brand value
Penicillin, airplanes, and air conditioning were all
A. invented in the nineteenth century. B. invented by Russians. C. created through government-sponsored research. D. created by individual inventors and small companies. E. created by large corporations.