A procedural message may be ineffective if it

a. uses active voice and action verbs.
b. numbers each step of the procedure in order of completion.
c. uses a flow chart to show complex procedures.
d. is not pilot tested by colleagues and other employees.


D

Business

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Listening is hard work because as you listen, you should be doing other things, such as answering the phone, completing paperwork, or checking your e-mail.

Answer the following statement true (T) or false (F)

Business

What motivated Sandy Weill's offer to do a favor for Jack Grubman?

a. He wanted to be on the board at WorldCom b. He wanted Grubman to issue a positive report on WorldCom c. He wanted to oust his co-CEO d. He wanted to oust C. Michael Armstrong

Business

Stephanie the Florist sold the following dried flower arrangements for the year: January25July29February40August37March25September47April63October59May42November107June18December185What was the median number of arrangements sold for the year?

What will be an ideal response?

Business

Under which one of the following capital structures will a firm's internal growth rate exceed its sustainable growth rate?

A. Equity-to-debt ratio equals 60%. B. Equity-to-debt ratio equals 125%. C. Total debt-to-asset ratio equals 35%. D. None of the options.

Business