Managers who are perfectionists may rate personnel lower than they should and may compare how a staff nurse previously performed with how the staff nurse presently performs. This is called:
a. The halo effect
b. The horns effect
c. The contrast effect
d. The proximity effect
ANS: B
The horns effect occurs when evaluators are hypercritical and rate the personnel lower than they should.
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1. Mentor 2. Manager 3. Team leader 4. Preceptor