The Interviewing Program of the Hawthorne project demonstrated for the first time the powerful influence of ________ communication
A) downward
B) horizontal
C) upward
D) open
Answer: C
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When a planner is considering where to hold a meeting, what question must he/she answer before deciding which room to use?
a. "Are the physical dimensions of the room suitable for the people planning to attend?" b. "Are there audiovisuals in the room?" c. "Do I know the group well enough?" d. "Does the agenda suit the room?"
A speech designed to educate an audience on a process is categorized as one to
a. describe. b. instruct. c. explain. d. report.
Which of the following statements is true of the culture shock phase of the U-curve theory of adaptation?
A. Individuals gradually learn the rules and customs of the new cultural context. B. Individuals experience excitement and anticipation, especially if they move to a new culture voluntarily. C. Individuals want to retain a sense of their previous cultural identities and each sojourner decides to what degree he or she wants to adapt. D. Individuals experience a relatively short-term feeling of disorientation and discomfort due to the unfamiliarity of surroundings.
Which of the following is NOT characteristic of a collectivist culture?
A. high value placed on commitment to family B. tendency of individuals to be loyal to their community C. high levels of divorce D. higher value placed on cooperation