When a patient has a credit balance, ____.
A. the account should be sent to a collection agency
B. a statement should be sent asking the patient to submit the balance
C. the practice can deduct the amount from the patient's account
D. the patient can be allowed to pay it at the next office visit
E. the practice owes the patient money
E. the practice owes the patient money
An overpayment by the patient results in a credit balance, in which case the practice owes the patient money.
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