Kayla arrives late to Mr. Roper's class after returning from a dental appointment. Mr. Roper is thinking, "She's late again. How frustrating!" However, he manages to ask, "Why are you late?" Kayla hears the words, but believes Mr. Roper is angry and judging her. What about Mr. Roper's communication most likely led Kayla to think Mr. Roper was angry and judging her?
a. Mr. Roper probably speaks loudly.
b. Most likely Mr. Roper said more to Kayla than merely asking her why she was late.
c. Kayla actually misunderstood what Mr. Roper said.
d. Mr. Roper's tone of voice and other nonverbal behaviors sent a message.
d
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