Which QFD step focuses on what must be achieved to satisfy customer requirements?
A) interrelationships
B) technical requirements
C) technical correlations
D) voice of customer
B
Business
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This type of person frequently fails to get his or her needs met
A) defensive B) non-assertive C) assertive D) aggressive
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Typical instances used to clarify a point are called
A) examples B) stories C) testimonies D) statistics
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High-touch products may have a global appeal by virtue of their country of origin
Indicate whether the statement is true or false
Business
List specific jobs that should be segregated to prevent misappropriation of cash and inventory
Business