A medical assistant uses ____ when acknowledging a patient's wishes without passing judgment. 

A. respect
B. genuineness
C. reassurance
D. sympathy


A. respect

Health Professions

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Medical records of patients who participate in medical research programs must be retained:

A) for a period of 5 years. B) for a period of 10 years. C) indefinitely. D) for a period of 3 years.

Health Professions

Most medical offices have a(n) ________ with the office name on it for patients who pay by check to ensure that the name of the practice is spelled correctly on the check.

Fill in the blank(s) with the appropriate word(s).

Health Professions

The instructional notes in the Tabular List take precedence over the instructional notes in the Alphabetic Index

a. True b. False Indicate whether the statement is true or false

Health Professions

Which of the following structures is contained within the mediastinum?

A. lungs B. larynx C. bronchioles D. esophagus

Health Professions