Abdul's most recent argument with his friend, Don, escalated from where they should have dinner to a critique of Don's inability to make decisions. Abdul shared all of his frustrations verbally and nonverbally so that Don would understand that he cared and just wanted to make a change. Abdul probably used a(n) ________ conflict style.

A. restraint
B. direct
C. indirect
D. emotionally expressive


Answer: D

Communication & Mass Media

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Extravagant claims about one's product or organization are referred to as

A) advertising. B) public relations. C) flakking. D) puffery.

Communication & Mass Media

Patrick worked on his speech until late in the night, puzzled about how he should

organize some of the materials in his speech. The next morning, while preparing breakfast, he suddenly hit upon how best to organize his speech. What explains Patrick's seemingly sudden inspiration? A) A break can be time well spent. B) Insufficient planning hindered his progress. C) His delayed progress suggests a lack of genuine commitment to his topic. D) His lack of creativity means he needs an even earlier start on future projects.

Communication & Mass Media

According to Dennis Gouran, what can be seen as a counteractive influence when groups get offtrack?

a) Leadershi b) Teamwork c) Norm d) Goal

Communication & Mass Media

A(n) __________ refers to styles that fit into a specific category such as fine dining, rock 'n' roll, or comedy.

A. archetype B. culture type C. demographic type D. generic type

Communication & Mass Media