Which is the most important factor in whether a conflict will be perceived or felt between two nurses?
1. How well the nurses know and trust each other
2. If the nurses are on the same job level
3. The congruence of the nurse's values and beliefs
4. Whether or not the nurses perform the same roles
1
Rationale 1: Perceived versus felt conflict depends on whether or not the involved parties know and trust each other. If past problems have been handled calmly and rationally, and each knows what to expect from the other, it is considered a perceived conflict.
Rationale 2: Job level is not as important in determining whether a conflict is felt or perceived.
Rationale 3: Congruence of values and beliefs is not as important as another factor in determining whether a conflict is felt or perceived.
Rationale 4: Whether or not the nurses perform the same roles will not be useful in determining whether a conflict is perceived or felt.
Global Rationale:
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A nurse is on the elevator when two other nurses enter and start talking negatively about a family member of a client on the floor. The nurse would do which of the following?
1. Ask the nurses to stop talking in public. 2. Report the nurses to the unit manager. 3. Report the nurses to the risk manager. 4. Speak to the nurses in a private place.
Which nursing diagnosis would be considered a priority nursing diagnosis for clients experiencing dysrhythmias?
A. Impaired Coronary Conduction B. Ineffective Tissue Perfusion C. Increased Cardiac Output D. Risk for Injury
Capitation and managed care programs are likely to strongly influence health care delivery because they:
a. provide intense services directed toward keeping clients in the community b. reduce the incidence of mental disorders within certain populations c. are prospective payment systems that contain rising costs of health care d. offer multiple providers for clients with mental illnesses