A(n) _____ is an interactive, flexible computerized information system that enables managers to obtain and manipulate information as they are making decisions.
A. expert system
B. marketing information system
C. artificial intelligence system
D. marketing decision support system
E. database marketing system
Answer: D
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Do you think it is a good idea for a leader to seek feedback from followers? Why or why not?
What will be an ideal response?
For a salesperson, why is style flexing more important in consultative sales than in transactional sales?
A) In consultative sales the buyer needs to be able to believe the claims of the salesperson about the product. In transactional sales, the buyer knows the claims about the product are likely to be exaggerated or untrue as a matter of course. B) In consultative sales, sales managers are more likely to be assessing the salesperson's rapport with each customer, so proving that the salesperson is making the customer feel comfortable is key to receiving a good performance review. In transactional sales, performance reviews are based solely on hitting sales quotas. C) In consultative sales, salespeople often have to service the customer once the sale is complete, acting as account managers as well as salespeople, which means flexing styles according to the roles they play. In transactional sales, there is often no follow-up to the sale. D) In consultative sales, the salesperson and customer are building a relationship with each other toward the correct purchase, so they must feel comfortable with and trust each other. In transactional sales, a long-term relationship is not important. E) In consultative sales the customer expects to be catered to, so salespeople must use the customer's preferred communication style, or else the customer will switch to another service provider. In transactional sales, the customer often has no say over the terms of the sales interaction.
Product modification occurs even when changes are made to a product's aesthetic appearance rather than its quality or functionality
Indicate whether the statement is true or false a. True b. False
Which statement concerning UPL is true?
A) UPL can be a statutory criminal violation. B) UPL can be a statutory civil violation. C) UPL can be a federal civil violation. D) None of the above are true.