Group members' tone of voice, eye contact, and physical proximity can tell you as much or more about their thoughts and feelings than the words they speak
True
False
ANS: True
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Looking over and between the heads of the audience members is
an excellent technique for establishing "perceived eye contact." Indicate whether the statement is true or false
Which of the following is a type of informal role in an organization?
A. company comedian B. quality control technician C. assistant manager D. director of marketing
Jason found himself having trouble focusing on the content of his professor's lecture because the classroom was uncomfortably warm. Jason was experiencing ____
A) external noise B) goal setting C) listening anxiety D) judgment
By studying public speaking, you can potentially benefit in all of the following areas EXCEPT
A) social abilities. B) academic skills. C) career skills. D) conflict resolution.