List the four groups of consumers based on loyalty status
What will be an ideal response?
The four groups of consumers based on loyalty status are: (1 ) hard-core loyals, (2 ) split loyals, (3 ) shifting loyals, and (4 ) switchers.
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Which of the following is generally not considered a service organization?
a. Hair stylists b. Lawyers c. Autoparts stores d. Plumbers
______ is any action such as firings, demotions, schedule reductions, or changes that would harm the individual employee.
A. Constructive discharge B. Retaliation C. Right-to-sue D. Adverse employment action
Which of the following transactions does not affect cash during a period?
A) write-off of an uncollectible account. B) collection of an accounts receivable. C) sale of treasury stock. D) exercise of the call option on bonds payable.
Women constitute ________ of the workforce in the United States
A) 30% B) 40% C) 60% D) 50%