More subtle forms of discrimination, such as telling ethnic jokes, are referred to as:

a. authoritarian.
b. reactionary.
c. microaggressions
d. Institutional inequality


c. microaggressions

Social Work & Human Services

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All the sales representatives at Hometown Insurance are female, and their mean annual salary is $60,000 with a standard deviation of $5,000

All customer account managers are male and they have a mean salary of $80,000 with a standard deviation of $15,000 . Heather knows she is one standard deviation above the mean of the sales representatives. She wants to transfer to become the first female customer account manager and will begin at her same salary. After she transfers, compared to the customer account managers her salary will be at what z-score? A) -2 B) -1 C) 0 D) + 1 E) + 2

Social Work & Human Services

Immediacy may include the following characteristics EXCEPT:

a. the helper uses the personal pronouns you and your. b. the helper phrases observations in the present tense. c. the helper describes what s/he observes as it happens. d. the helper describes ‘here and now' transactions.

Social Work & Human Services

What does resiliency in families mean?

A. It is the ability to bounce back from adversity and reorganize to get the most out of their internal and external resources B. In every family, each family member will need a different resource to fully grow and develop within the family system C. It is the ability to change what can be changed and accept what cannot be changed D. In every family, it is that special something that makes them unique

Social Work & Human Services

Phrases such as “Help me to understand” and “Could you tell me more about that?” are examples of ______.

A. clarifications B. affirmative statements C. probing questions D. assumptions

Social Work & Human Services