How should the records clerk respond?
ACTION ONE.Emma should say, “I understand how upset you are. Let me get the clinic manager on the line.” Then she should transfer the call to the clinic manager.
ACTION TWO.Emma should say, “I apologize if this caused problems for you, but I believe I did what I was legally required to do by the attorney’s properly signed request.” Then she should end the phone call before the situation escalates.
ACTION ONE.Emma should say, “I understand how upset you are. Let me get the clinic manager on the line.” Then she should transfer the call to the clinic manager.
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Your patient is a nine-year-old female who was struck by a vehicle as she ran across the street. She is unresponsive and has a hematoma over the left parietal area and an open, depressed skull fracture on the right parietal area. She has bruising on the left flank and hip. She is breathing irregularly at 8 times per minute and has a heart rate of 56. She has a faint carotid pulse but no radial
pulse. Which of the following is/are most likely to account for your patient's heart rate? 1. Normal range for a healthy, fit, nine-year-old child 2. Hypoxia due to impaired respiratory status secondary to traumatic brain injury 3. Increasing intracranial pressure due to traumatic brain injury exacerbated by hypoxia 4. Myocardial contusion A) 3 B) 4 C) 1 D) 2 and 3
Which of the following has an effect on the speed of impulse conduction?
A. Synaptic knob B. Neurotransmitter C. Axon diameter D. Interneuron E. Dendrite length
Exploratory questions are used to ask the patient for further information to more fully discuss the subject.
Answer the following statement true (T) or false (F)
The London Bills of Mortality were introduced to:
A. identify the towns with the highest death rates. B. report officially how many people were affected by the plague each year. C. identify the mortality rate of children. D. warn about plague epidemics by reporting deaths and causes of death.