When you hear an ad promising a “lifetime warranty” on a product and doubt whether or not the offer is “for real,” you are using critical listening to evaluate the message’s ______.
a. plausibility
b. source
c. argument
d. evidence
a. plausibility
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A co-culture is a learned system of knowledge, behavior, attitudes, beliefs, values, and norms
that is shared by a group of people. Indicate whether the statement is true or false
In the context of task leadership roles, which of the following statements is true of information givers?
a. They use positive body language and encouraging words. b. They keep track of a group’s objective and help move through the agenda. c. They are people who are well informed on the content of a task that needs to be completed. d. They keep a record of the minutes of a group meeting.
Creating a job description is done in the create phase of the CCCD model.
a. true b. false
The study of communication is more than __________ years old
a. 3000 b. 4100 c. 5000 d. 3200 e. 2500