Coordinating apologies, helping parties create a logical rationale for change, and emphasizing the relative value of each party’s gains are tactics for mediators to ______.

A. return parties to storytelling
B. help parties save face
C. be low directive
D. problem-solve


B. help parties save face

Communication & Mass Media

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Early conceptions of ______ relationships focused on mating and creating a family.

a. platonic b. romantic c. agency d. caring and sharing

Communication & Mass Media

Trey and Anthony, who are both 24, are best friends. Anthony is a graduate student, and Trey is a minister. Although going out drinking every weekend would be seen as normal for Anthony, it would be a violation of Trey’s ________.

a. cultural pattern. b. interaction context. c. social role. d. interaction scene.

Communication & Mass Media

Lucia travelled from the United States to Kwan Islands. When she went to a restaurant, she expected to find a full breakfast in the menu, but she was disappointed because only a few restaurants served a full breakfast. In this scenario, Lucia’s disappointment is due to _____.

a. ethnocentrism b. anxiety c. assumed similarity d. power distance

Communication & Mass Media

In a persuasive speech, a law student wants to demonstrate the truth or validity of a proposition, as is often seen in criminal trials. Which of the lesser-known organizational patterns would be the best fit?

a. the structure-function pattern b. the advantages-disadvantages pattern c. the claim-and-proof pattern d. the who? what? why? where? when? pattern

Communication & Mass Media